13+Best Automation Tools for Dropshipping in 2023

In such a competitive field, the use of automation tools for dropshipping can be an undeniable advantage. In fact, automation allows e-tailers to save time and concentrate on marketing and promoting their products to improve sales.

In this article, we'll explore different categories of automation tools for dropshipping, starting with e-mail marketing. We'll then look at tools for automating tasks, finding suppliers, managing products, etc.
Discover these tools to optimize your dropshipping business!

Mail automation tools

E-mail marketing is an important pillar in dropshipping to engage customers and convert them into loyal buyers. Three of the most popular automation tools in this category are Mailchimp, Recapture, and Hubspot.


Mailchimp is a versatile e-mail marketing platform that lets you create personalized campaigns, manage subscriber lists and automate e-mail sequences. It also offers advanced features such as list segmentation, content personalization and performance tracking. Mailchimp offers flexible pricing plans based on the number of subscribers and desired features. This makes it a popular choice for businesses of all sizes.


  • Advanced e-mail marketing features
  • Personalized content
  • Campaign performance tracking


  • Complex interface for beginners
  • Pricing based on increased contacts


  • Premium: $87.50 /month for 12 months
  • Standard: $5/month for 12 months
  • Essentials: $3.25 /month for 12 months
  • Free: $0


Recapture is dropshipping automation software that focuses on tracking abandoned shopping carts. This is a major concern for online store owners. The software automatically sends personalized reminder e-mails to customers who have not finalized their purchase, which can considerably increase the chances of conversion. In addition, Recapture offers a range of features, such as :

  • Detailed reports on e-mail performance,
  • Pricing options adapted to the volume of e-mails sent.


  • Tracking abandoned baskets
  • Personalized reminder e-mails
  • Flexible pricing options based on e-mail volume
  • Detailed performance reports


  • Fewer features than Mailchimp
  • No advanced features


  • CART RECOVERY:$29 /month
  • CART RECOVERY + EMAIL: $48 /month
  • CART RECOVERY + SMS: $49/month


HubSpot is a comprehensive e-mail marketing tool offering powerful features for companies and agencies. It offers a full range of e-mail marketing functions, including :

  • Creation of personalized campaigns, 
  • E-mail automation, 
  • Performance monitoring, 
  • Analysis and reporting tools,
  • Integration with other marketing tools.

In addition, Hubspot offers a variety of pricing plans tailored to users' needs. Rates start from $50 per month, and can vary according to features and e-mail volumes.


  • Comprehensive e-mail marketing tool
  • Agency-friendly features
  • Creating customized campaigns
  • E-mail automation
  • Performance monitoring and analysis tools


  • Relatively high rates
  • Initial learning curve for beginners

Finally, if you use the Shopify platform for your dropshipping business, you can check out this guide entitled"Best Email Marketing Apps for Shopify" to discover more automation tools.

Task automation tools

In dropshipping, automating tasks can make the day-to-day running of your online store much easier. Here are two of the most popular dropshipping automation tools for automating tasks:


Zapier is an automation platform for connecting different applications and creating automated workflows. With Zapier, you can automate tasks such as : 

  • Order creation, 
  • Data synchronization, 
  • Sending e-mails, and much more. 

What's more, it offers a wide range of integrations with over 2,000 applications, enabling you to create customized workflows to meet your specific needs. Zapier offers different pricing plans depending on the level of automation required.


  • Easy integration between numerous applications
  • Automation of repetitive tasks
  • Wide choice of supported applications
  • User-friendly, intuitive interface
  • Customizable workflows
  • Real-time notification of actions taken


  • High cost for advanced features
  • Limitations in workflow complexity
  • Limited learning resources

Shopify Flow

Shopify Flow interface

Shopify Flow is an integrated feature of the Shopify platform that automates processes within your online store. It offers a user-friendly interface for creating automations based on predefined triggers and actions. 

For example, you can set up rules to automate customer notifications, inventory management, order status updates and more. Shopify Flow is included in Shopify Plus plans, offering a powerful automation solution for large-scale online stores.


  • Automation of repetitive tasks
  • Native integration with the Shopify platform
  • Workflow customization
  • User-friendly, intuitive interface
  • Real-time notification of automated actions
  • Optimize processes and save time


  • Available only for Shopify Plus packages
  • Limitations in workflow complexity

Category 3: Sourcing dropshipping suppliers

When running a dropshipping store, it's essential to find reliable suppliers for your products. Here are some popular tools for sourcing dropshipping suppliers:


SaleHoo is a supplier sourcing platform offering access to a vast database of verified and trusted suppliers. With SaleHoo, you can conduct in-depth searches for products in different niches. You can also view supplier reviews, and access advanced search features. SaleHoo offers different price plans with options to suit the needs of both beginners and experienced entrepreneurs.

SaleHoo benefits

  • Extensive database of verified suppliers
  • In-depth product research in various niches
  • Supplier evaluations to help make informed decisions

SaleHoo disadvantages

  • Requires a subscription to access the platform,
  • Some suppliers may charge additional fees.

SaleHoo pricing

SaleHoo offers a $67 annual subscription that provides full access to the platform.


Spocket is a product sourcing platform that focuses on quality and selection of products from American and European suppliers. It offers a user-friendly interface for searching for and importing products into your online store, as well as features such as : 

  • Order tracking, 
  • Packaging personalization,
  • Integration with popular e-commerce platforms.

What's more, Spocket offers different pricing plans depending on the number of products you wish to import and the features you're looking for.

Benefits of Spocket

  • Selection of quality products from American and European suppliers,
  • User-friendly interface for importing products into your online store,
  • Integration with popular e-commerce platforms.

Disadvantages of Spocket

  • Some products may have limited profit margins,
  • Product selection may vary according to geographical location.

Spocket pricing

Spocket offers a free plan with limited functionality. Paid plans start at $24/month (billed annually) for the Pro plan, and there's also an Empire plan at $57/month for advanced features.

Finally, it's important to consider your specific needs, product preferences and pricing options when making your choice. We also have another detailed article on the"Best Dropshipping suppliers and their features". This article can help you find reliable suppliers and simplify the process of managing your inventory.

Product automation tools

Efficient product management is essential in dropshipping. Here are some popular dropshipping automation tools to help you with this task:


DSers interface

DSers is a powerful dropshipping automation software designed to simplify order management and supplier relations. It offers features such as bulk order processing, real-time inventory synchronization and refund management. With this tool, you can streamline your operations and save time. As far as pricing is concerned, DSers offers different plans tailored to the needs of dropshippers, ranging from free options to paid subscriptions.


  • Mass order processing
  • Real-time inventory synchronization
  • Simplified reimbursement management


  • User interface can be complex
  • Requires connection to AliExpress
  • Advanced features reserved for subscribers


  • Free (limited functionality)
  • Monthly subscription from $19.90


Dropified is one of the most popular dropshipping automation tools for product management. It lets you easily import products from various suppliers, customize them and publish them on your online store. Dropified also offers automated order processing, inventory tracking, variant management and much more. Dropified's pricing plans are flexible, with different options to suit the needs of both beginner and advanced dropshippers.


  • Easy import of products from multiple suppliers
  • Automated order processing
  • Inventory tracking and variant management


  • Some features require a Chrome extension
  • Relatively high cost for advanced subscriptions


  • Free trial available
  • Monthly subscription from $97


WooDropship home page

WooDropship is specially designed for WooCommerce-based online stores. It simplifies the process of importing products from suppliers, customizing descriptions and managing orders. WooDropship also offers features such as automatic inventory tracking, product variant management and price synchronization.


  • Simplified product import
  • Customize descriptions and prices
  • Efficient order and variant management


  • Limited to WooCommerce stores
  • Fewer features than other tools


  • Free trial available
  • Monthly subscription from $14.99

These product management tools are designed to make your work easier and enable you to manage your dropshipping store efficiently. Each offers specific features and pricing tailored to the different needs of dropshippers. Before choosing a tool, be sure to consider your specific needs and compare features and prices.

Customer service management tools

When it comes to providing excellent customer service in dropshipping, here are three tools that stand out:


LiveChat is a popular tool for offering real-time assistance to customers. It engages website visitors with live chat functionality. Agents can answer customer questions in real time, enhancing the shopping experience. 

LiveChat also offers features such as visitor tracking, proactive invitations and analysis reports. LiveChat rates vary according to the number of agents and features required.


Tidio home page

Tidio is one of the versatile dropshipping automation tools that combines live chat and chatbots for customer support. It enables companies to provide 24/7 support thanks to intelligent chatbots capable of answering frequently asked questions. 

Agents can step in when needed to provide personalized assistance. Tidio also offers features such as lead capture and e-mail management. Tidio pricing varies according to the number of agents and additional features.


Zendesk is a comprehensive customer service platform offering advanced features for managing support tickets. Companies can track and resolve customer issues efficiently through a centralized ticketing system. Zendesk also offers features such as live chat, knowledge base and workflow automation. 

You'll find more chat tools for Shopify in the"Best Free Live Chat Apps" guide. It's important to consider your specific customer service needs and compare features and prices.


Automation tools play an essential role in dropshipping, improving efficiency and profitability. In this guide, we've looked at several categories of tools that can help you save time, optimize your process and offer better service to your customers. It's essential to choose tools based on the specific needs of each business. By selecting the right automation tools, dropshipping businesses can increase their productivity and achieve their goals more efficiently.

Frequently asked questions 

How can I automate payments for a dropshipping site?

To automate payments in dropshipping, you can register your card number with AliExpress. This method saves you time throughout the process, and you can also receive payments from AliExpress once customers have received the goods.

How to use DSers

DSers is a free platform for managing an unlimited number of orders. Thanks to its fast process, you can place orders in just one click. What's more, DSers facilitates the transition between different dropshipping platforms, simplifying the management of your business.

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