Our recommendations to easily contact a dropshipping supplier


If you want to get into dropshipping, at some point you have to contact the supplier. Fortunately, the supplier is easy to contact and doesn't require any specific formula. However, there are certain strategies to follow. In this article, find out how to contact your dropshipping supplier.

Contact dropshipping supplier: Select the right supplier

To facilitate contact with a dropshipping supplier, it's important to choose the right one. With the countless choices of suppliers available on the market, it's not easy to choose. To do this, you need to take into account a number of selection criteria.

First and foremost, it's important to consider the supplier's professionalism. You should also consider the supplier's reputation, so you can be sure that he or she is capable of supplying the right product for you. This is the best way to avoid fraudulent companies known for selling counterfeit products. You should therefore ensure the legitimacy of your dropshipping supplier before placing an order. Online reviews are also a great help in making the right decisions.

To select the right supplier, you need to consider the return policy of this. This is something you should find out about before you make any purchase. It ensures that if your customers are dissatisfied with the product, you can have it returned to the supplier. And above all, price is one of the criteria for choosing a dropshipping supplier. Of course, it is necessary for you to find out about the pricing of the supplier so that you can be better prepared.

How to contact dropshipping suppliers? The methods available to you

To place an order or forward products, it's vital to get in touch with your dropshipping supplier. But how do you get in touch? Fortunately, this process doesn't involve any specific protocol. To get in touch, you have a number of options:

  • Contact them directly from the dropshipping supplier's website. On this, you'll probably find a "Contact the seller" option. Just click on it and send the message. For the type of content you want to send, you can write whatever you like, but it's important to always remain polite but friendly. Be clear in your message and mention everything you need.
  • By calling for an immediate response. In principle, a website often displays its telephone number for quick contact. This way you can call a manager and explain what you really want.
  • Opting for social networks if you have problems contacting the supplier via its website. In most cases, the supplier has an account on social media and is particularly active there.
  • By sending an email which is the most polite way to contact a dropshipping supplier. The dropshipping supplier contact email does not need any particular protocol.

aliexpress customer service: how to contact a supplier before purchasing?

Aliexpress is undoubtedly the dropshipping supplier of choice for many sellers around the world. In existence for over a decade, it currently enjoys thousands of customers. To contact a seller on AliExpress before your purchase, you can access the site directly. To do so, find the "Contact the seller" link at the bottom left of the site page. All you have to do is write your message in the box provided. Be careful to keep your message brief, as the number of characters in the box is limited. You need to be clear and direct in your writing. For inspiration, you can find an example of a dropshipping supplier contact e-mail on the Internet.

On Aliexpress, you'll also need to write your message in English, to make it easier for the recipient to understand you. To finalize the process, don't forget to click on Send. For dropshipping supplier contact expectations, you should receive a response as soon as possible.

How do I contact aliexpress after the purchase?

Do I need to contact a dropshipping supplier once the purchase has been made? Yes, you still need to keep in touch with the supplier even after the order has been placed. This gives you the privilege of following the order. It's also necessary if you have any comments or complaints about an item you've ordered.

For Aliexpress, this process is carried out via the site's customer area. Here, you'll find the "My orders" option at the top left of the main tab bar. This is where you'll probably find all the orders you've placed. To send a message, simply click on "Contact the seller". Don't forget to click on "Send" for the message to be sent.


Whether it is to maintain a relationship with a dropshipping supplier or to send orders, it is necessary to contact them. And above all, it is always necessary to ensure its reliability. It is therefore important to choose well. With Minea, you don't have to look far. Not only does this supplier have a high level of professionalism, but also offers better quality products.


How do I contact aliexpress?

To contact the carrier associated with your AliExpress order, follow these steps:

  • Log in to your AliExpress account.
  • Go to the "My orders" section.
  • Find the order for which you wish to contact the carrier and click on "Order details".
  • Search for order tracking information.
  • Use the tracking number to contact the carrier directly via their website or customer service.

How do I contact an aliexpress salesperson?

To contact a seller on AliExpress, proceed as follows:

  • Log in to your AliExpress account.
  • Go to the "My orders" section.
  • Find the order concerned and click on "Contact the seller".
  • Write your message in the dialog box that opens and click on "Send".

How do I send a message to the AliExpress supplier?

To send a message to the supplier on AliExpress, follow these steps:

  • Log in to your AliExpress account.
  • Go to the "My orders" section.
  • Find the order associated with the supplier you wish to contact and click on "Contact supplier".
  • Write your message in the dialog box and click on "Send".

How do I get my money back on aliexpress?

To request a refund on AliExpress, follow these steps:

  • Log in to your AliExpress account.
  • Go to the "My orders" section.
  • Find the order for which you wish to request a refund and click on "Open a dispute".
  • Select the reason for your claim and provide the necessary details.
  • Submit your request and follow the instructions provided by AliExpress to process your refund.

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