5+ Best Apps for Customer Reviews on Shopify in 2023

Do you own an eCommerce store on Shopify and are looking to get the best user reviews on your products? If so, you're on the right track to generating more sales. That's because 95% of new customers read product reviews before making the decision to buy or not. What's more, 66% of those people who read reviews say they bought something based on what they read and recognized. So, with the best customer review apps on Shopify, you can increase your customer reviews, collect valuable information and improve the loyalty of your potential customers.

For these reasons, we have decided to compile a list of the best Shopify apps to suit your needs. This way, you can choose the best one and use it for your Shopify store. Keep reading this guide to learn everything.

Lists of the best apps for reviews on Shopify

Now it's time to see some of the best Shopify Review apps, which you can use for your selling site in 2023. We have tried to focus on their main features and functions so that you can easily choose the right one for your ecommerce store.

  • Loox
  • Judge.me
  • Fera
  • Ali Reviews
  • Okendo

Best apps for customer reviews on Shopify : Loox

Loox tops this list of review apps needed to grow your business on Shopify. It allows small and big brands to automatically manage customer reviews with photos of videos and increase your conversion rate. Thanks to it, the reviews of satisfied customers are presented in a smart way. Another interesting point is that it is the official Google review partner.

Benefits of Loox

  • Loox has an average rating of 4.9 on the Shopify app store based on over 10,700 reviews.
  • Emails, text and colors can be changed in several ways.
  • Various beautiful widgets allow you to display reviews on product pages.
  • Powerful integration with various features and third-party plugins.
  • Incentive and referral program for reviewers.
  • Automatically collect customer reviews via email, Facebook, SMS.
  • Display reviews in galleries, review carousels, contextual widgets and review sidebars.
  • Enable rich snippets & Google shopping.
  • Integration with Google Analytics for additional marketing and sales research.
  • Moderation option for reviews.

Disadvantages of Loox

  • The price of the Unlimited package is too high.
  • You can only use the video review function in the pro version.
  • Lacks important social integration features like Instagram.

Judge.me

Judge.me is one of the best and most advanced apps for Shopify reviews. It not only offers basic review features that work well, but also a lot of smaller features. For example, you have the ability to schedule review requests, help with Google speed tests, and more.

Moreover, when you get down to work, these features will be very useful for you. Apart from that, the most remarkable thing about this application is its free plan with really usable features. With a small budget, anyone can easily buy its pro version. 

It is a great marketing tool that can help you get reviews on your products to increase your sales. So let's see what the pros and cons of this review app are.

Benefits of Judge.me

  • Judge.me has an average rating of 5.0 on the Shopify app store based on over 12,700 reviews .
  • Unlimited reviews option allowing users to leave reviews intelligently.
  • Features such as video reviews, unlimited reviews and application integration.
  • Users can have it in 34 different languages.
  • Both free and paid plans have 24/7 support.
  • There are some great review features: badges, medals, review quantity, questions and answers, CSS customization, etc.
  • A competent review moderator who can collect and edit reviews.
  • Analysis tool to track and verify reviews over time.

Disadvantages of Judge.me

  • It leaves JavaScript even if you uninstall it.
  • The administration user interface seems too complicated.

Best apps for customer reviews on Shopify : Fera

Fera is another affordable alternative to merchant websites. It works very well with some of the basic features that allow anyone to manage their review system in the Shopify web store.

In addition, you have options for general product reviews, photos or videos. Fera also offers you options to send automated review emails to remind customers of the review, etc.

Finally, you can add different widgets to make your rating system more efficient and intelligent. Moreover, you can easily import/export your important data from your old web store to the new one. Let's take a look at some pros and cons of this best free Shopify review app.

Benefits of Fera

  • Fera has an average rating of 4.9 on the Shopify app store based on over 4,700 reviews .
  • Import and export function (Google, Facebook, Trustpilot).
  • Automated review request emails.
  • Collects product reviews, photos and videos.
  • Offers customers incentives for reviews.
  • Instant cashback for reviews.
  • Loyalty points and discounts.
  • Uses beautiful built-in themes to display reviews.
  • Group products together to simplify the display of reviews.

‍ Disadvantages of Fera

  • Not enough options to add more administrators.
  • Restrictions on notification requests and widgets.
  • The developer customization feature is only available in the pro plan.

Ali Reviews 

Ali Reviews is well known as one of the best customer review apps on Shopify. It is a powerful app that helps e-merchants build a good reputation and generate sales by making customer reviews more visible. Moreover, it has many useful features and almost all of them are easy to use. Let's take a look at other key features of Ali Reviews:

Benefits of Ali Reviews

  • Ali Reviews has an average rating of 4.9 on the Shopify app store based on over 11,900 reviews.
  • Request automatic revisions by e-mail and SMS.
  • Include reviews on the homepage, in the middle basket or on any other page using different widget styles.
  • Helps customers find products and encourages them to buy more.
  • A rewards program to offer customers discounts or offers.
  • Schedule review reminders via emailing or a scheduler.
  • Customized feedback system for users.
  • Fully editable.
  • Change countries, preferences and copy notifications en masse.
  • Easily move notifications from other notification applications.
  • Display product reviews and ratings in Google Shopping ads.
  • Works with any store theme, is mobile friendly and fully responsive.

Disadvantages of Ali Reviews

  • The cheaper packages have fewer features.
  • There is no video review.
  • Impossible to share reviews on social pages.

Best apps for customer reviews on Shopify : Okendo 

Automate reviews, collect UGC and Q&A with Okendo's email marketing strategy. Using beautiful widgets, Okendo helps represent reviews and UGC on your Shopify online store. 

Moreover, it has an excellent 24/7 customer support that is ready to answer all your questions in a timely manner. However, let's take a look at the other features of this best free Shopify review app:

Benefits of Okendo

  • Okendo has an average rating of 4.9 on the Shopify App Store based on over 600 reviews.
  • Capture reviews, photos, videos and Q&A with personalized automated email requests.
  • Use user-generated content from reviews in shoppable galleries.
  • Encourage notices with coupons or loyalty points.
  • More than 15 widgets for displaying notices.
  • Add reviews on Google Shopping, Facebook and Instagram.
  • Detailed analyses with natural language processing and sentiment analysis.
  • Review syndication with big box retailers.

Disadvantages of Okendo

  • Lack of personalization when submitting a notice.
  • The price is too high.
  • Users are complaining about a bug.

Conclusion 

We've done our best to put together a list of the best customer review apps on Shopify. These will help you maximize your sales. You will find both free and paid apps in this list, with different features and functions. We hope you will find the perfect app for your business site.

So try to choose the one that best suits your business needs and meets other parameters such as: budget, cost, scope, available features, benefits and options. Apart from reviews, you also need a powerful tool that can help you find the ideal product to offer on your ecommerce sites.

To do this, we recommend Minea, a very reliable tool used by thousands of dropshippers. It offers you a wide range of features that allow you to analyze your competitors' stores, their marketing strategies and much more. You can join the wave of successful e-merchants today with a $0 per month free trial.

Frequently asked questions 

What is the best assessment application?

In addition to those mentioned above, you can also select the following:

  • Yotpo
  • Stamped
  • Growave
  • LAI Ali 
  • Product Reviews by Shopify
  • REVIEWS.io

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